Returns & Exchanges
We want you to love your new gear, but if the fit isn't right, we offer returns for store credit or refunds on full-priced items within 30 days of delivery. Please ensure all garments are unworn, unwashed, and still have their original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all I.AM.GIA tags and hygiene stickers remain intact and undamaged.
- 3.Label and Ship
Print your prepaid shipping label provided by the portal, attach it to the outside of your parcel, and drop it off at the designated carrier location.
- 4.Processing and Credit
Once our warehouse team inspects your return, we will issue your refund or digital gift card via email within 5-7 business days.